I have noticed this through working in the recruitment industry, talking to other candidates, speaking to other recruitment agencies, and seeing how they operate. Recruitment agencies play a crucial role in a candidate's journey, but many fall into the trap of focusing solely on filling job openings rather than genuinely supporting candidates.
Here is what candidates should expect from a recruiter and what many agencies forget:
What a Recruitment Company Should Do for a Candidate
Understand the Candidate's Goals
A good recruiter doesn't just ask about job preferences but understands long-term career aspirations, skills, and values.
Provide Honest Career Advice
Recruiters should guide candidates on market trends, salary expectations, and growth opportunities rather than just pushing them into roles that benefit the agency.
Offer CV and Interview Coaching
Helping candidates refine their resumes and prepare for interviews ensures they present their best selves.
Give Transparent Feedback
Constructive feedback after interviews is crucial. Too often, agencies go silent when a candidate is unsuccessful instead of providing insights for improvement.
Champion Candidates to Employers
Instead of simply passing along CVs, great recruiters advocate for their candidates, highlighting strengths and why they'd be a great fit.
Respect and Maintain PROPER Communication
Candidates often complain that agencies ghost them after initial contact. A good recruiter values relationships and stays engaged, even without immediate placement.
What Many Agencies Forget
The best recruitment agencies recognise that their success is tied to the success of their candidates. When agencies prioritise relationships, career growth, and genuine support, they stand out in an industry often criticised for being impersonal.
I hope this helps,
All the best
Aleisha Ford
GEM Resourcing
